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             Refractories, and POSDATA. We didn't neglect our customers either, 
              expanding our Six Sigma program to every stage of the value chain. 
              With nearly 1,000 projects under monitoring at the end of Wave 3, 
              we're now pushing ambitiously ahead in Wave 4 with the launch of 
              over 800 new projects that will make innovation an integral part 
              of daily life throughout our organization in 2004. 
            Manufacturing Satisfaction 
              Launched in 2002, our manufacturing execution system refresh project 
              is now putting in place a highly scalable web-enabled manufacturing 
              network that integrates and standardizes the myriad operational 
              processes at our integrated steelworks. Based on our best manufacturing 
              processes, this state-of-the-art network will enable us to achieve 
              maximum operational efficiency, allowing workers to spend more time 
              on creative analysis and decision-making tasks as it creates a fertile 
              environment for Six Sigma and other ongoing initiatives.  
            Covering all 81 plants and 47 storage yards at our two steelworks, 
              the execution system is the first by a domestic manufacturer to 
              be programmed in the platform-independent Java language using a 
              component-based development methodology. Phase one of the refresh 
              project encompassing our raw materials handling, ironmaking, and 
              chemical treatment operations was launched in January 2002 and completed 
              in Gwangyang in December 2003 and in Pohang in January 2004. When 
              the rest of the new manufacturing network comes online in December 
              2004, our POSPIA integrated information system will become a seamless 
              conduit between our marketing department and mills, sharply focusing 
              our value chain on meeting the customer's quality, delivery, and 
              information needs. 
            Expanding Innovation 
              Six out of eight remaining PI-1 follow-up projects were successfully 
              completed in 2003. 
            Our expanded balanced scorecard system now extends from the enterprise 
              to the department level, enabling us to more effectively align and 
              monitor individual department objectives and performance with strategic 
              corporate objectives. 
            Our new supplier relationship management system is now enhancing 
              competitiveness across the supply chain, complementing the strategic 
              sourcing capabilities of our e-procurement platform by providing 
              greater accuracy and efficiency in supplier evaluation as well as 
              timely decision-making information. 
            Our new customer relationship management system consolidates all 
              customer information in a single database, enabling us to deliver 
              tailored customer service as part of our customer touchpoint strategy. 
            Our new knowledge management system systematically brings together 
              knowledge and information scattered throughout the enterprise, enabling 
              us to enhance work performance and accelerate the implementation 
              of Six Sigma and other key business strategies. 
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